Measuring ROI has always been a hot topic. Just as everywhere else, Social Media also has to do with questions about what results the Social Media efforts yield. The ROI Social Media Models show us more about how to measure these efforts.
The KISS Method has recently been described at SocialMediaToday.com. It consists of 4 elements which, of course, shape the acronym ‘KISS’; Knowledge Management, Intelligence, Sales and Support.
You can find the model and its description at this website.
